Terms of service

0. Overview

These Terms of Service govern your access to and use of the website, products, and services offered by Tevara (the "Services"). By accessing or using the Services, placing an order, or otherwise interacting with Tevara, you agree to be bound by these Terms. If you do not agree, do not use the Services. The terms "we", "us", and "our" refer to Tevara.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. By using the Services you represent that you meet this requirement.

2. Products, Descriptions and Pricing

We attempt to describe and display our products, including colours, capacities and materials, as accurately as possible. Actual colour may vary slightly depending on your device's display. We do not warrant that product descriptions, photos, pricing or other content on the Services are error-free.

All prices are listed in USD and are subject to change without notice. In the event a product is listed at an incorrect price due to a typographical, pricing, or technical error, we reserve the right to cancel any order placed at the incorrect price, refund any amount charged, and notify you of the correction.

We reserve the right, at our sole discretion, to limit or cancel quantities purchased, to refuse any order, or to discontinue any product at any time.

3. Orders and Payment

When you place an order, you are making an offer to purchase. We may accept or decline your order for any reason, including suspected fraud, unauthorized or unauthorized-looking transactions, or errors in pricing or product information. Payment is processed securely through our payment processor(s); we do not store your full payment card details.

4. Shipping and Delivery

Shipping timeframes, carriers and costs are described in our Shipping Policy. Delivery estimates are estimates only and are not guaranteed delivery dates unless explicitly stated otherwise at checkout.

5. Returns and Refunds

Returns, exchanges and refunds are governed by our Refund Policy, which forms part of these Terms.

6. Intended and Proper Use

Our products, where applicable, are sold with usage guidance (such as our Safe Use Guide) that describes their intended use and known limitations. You agree to review and follow that guidance. Tevara is not responsible for damage, injury, or loss arising from use of a product in a manner inconsistent with its intended use or with the guidance provided.

7. Intellectual Property

All content on the Services—including text, graphics, logos, product photography and the Tevara name and branding—is owned by or licensed to Tevara and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from this content without our prior written consent.

8. Prohibited Uses

You agree not to use the Services: for any unlawful purpose; to submit false or misleading information; to upload or transmit viruses or malicious code; to attempt to interfere with the security or proper functioning of the Services; or to scrape, harvest, or collect information about other users without consent.

9. Third-Party Links and Services

The Services may contain links to third-party websites or services that are not owned or controlled by Tevara. We are not responsible for the content, policies, or practices of any third-party site.

10. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services and all products sold through them are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except as expressly stated in our Refund Policy or as required by applicable consumer protection law, which may grant you rights that cannot be limited by these Terms.

11. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will Tevara, its owners, officers, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Services or any product purchased through them, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if advised of the possibility of such damages.

To the fullest extent permitted by applicable law, our total aggregate liability to you for any claim arising out of or relating to these Terms or your purchase, regardless of the form of action, will not exceed the amount you paid for the specific product giving rise to the claim. Nothing in this section is intended to limit liability in ways not permitted by applicable law, including, where applicable, liability for death or personal injury caused by proven negligence, or other liability that cannot be excluded or limited under the law of your jurisdiction.

12. Indemnification

You agree to indemnify and hold harmless Tevara and its owners, officers, and agents from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your misuse of a product, your violation of these Terms, or your violation of any law or the rights of a third party.

13. Dispute Resolution and Arbitration

Please read this section carefully. It affects your legal rights.

You and Tevara agree to first attempt to resolve any dispute informally by contacting us at trytevara@gmail.com. If a dispute is not resolved within 30 days, you and Tevara agree that any claim or dispute arising out of or relating to these Terms, the Services, or any product purchased will be resolved through binding, individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies.

Class action waiver: You and Tevara agree that any arbitration or proceeding will be conducted only on an individual basis and not as a class, consolidated, or representative action. If this class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court rather than in arbitration, and the remainder of this section will remain in effect.

Nothing in this section limits any right you may have to bring a claim under applicable consumer protection law that cannot lawfully be subject to pre-dispute arbitration or a class action waiver in your jurisdiction.

14. Governing Law

These Terms are governed by the laws of the State of Washington, USA, without regard to its conflict-of-laws provisions, except where applicable consumer protection law in your state or country requires that your local law govern a particular dispute.

15. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

17. Contact

Questions about these Terms can be sent to trytevara@gmail.com